Returns & Exchanges

Change of heart? Not what you expected? NO WORRIES! -

With our 14Day returns you can return that preloved device to us from date of delivery! T&C's apply

(Excludes personalised items unless stated overwise)

How to return your purchase? -

Simply Request a return via our web portal contact form, include a reason for return and if you need further assistance - I.E You wish to exchange the product for a smaller model etc.

Who pays shipping? -

Shipping will be paid by the buyer if the product is "Unwanted" but if for any reason the product has become faulty through no fault of your own the shipping will be covered by TheSideQuest.

"Please keep proof of postage until a refund has been issued"